Any questions please ask and we will answer as quickly as we can, but please note. Please note is open 24 hours a day 7 days a week but we are not, we are like most businesses and usually only answer messages during office hours, we may answer outside working office hours but if not please be patient and wait until we are open again and don't expect an answer at 9pm on a Saturday night, or open a case as we were unable to answer at that time of night, weekends or out of office hours.
We do test every item for electrical safety & performance but please understand most items are second hand(unless otherwise stated in listing), it is extremely difficult to test every tool & battery on every function under varying loads for varying lengths of time. Our customer service is a top priority to us. Unless there is something wrong with the item or the item is not received. Then all costs will be covered by us.
We do try and send parcels out as quickly as possible, but during busier times & over the weekend it can take up to two days for us to post a parcel out & an extra day for the courier to collect it from the drop point. Our courier service is Monday to Friday only, parcels will not be collected from us or delivered over the weekend. For some UK deliveries there is an additional charge to send a parcel to a remote location (postcodes beginning IM; HS & ZE) also the Channel Islands. Every item is security marked inside & out (including batteries) and all serial numbers are taken.
We are not a VAT registered business and so do not issue any receipts or invoices. The item "Mountfield SP164 Self Propelled Petrol Lawnmower Serviced Excellent Condition" is in sale since Wednesday, September 11, 2019. This item is in the category "Garden & Patio\Lawn Mowers\Push Lawn Mowers". The seller is "quality-tool-seconds" and is located in Windlesham, Surrey. This item can't be shipped, the buyer must pick up the item.